Barbara Fagan-Smith

Barbara is the founder and CEO of ROI Communication, an award-winning internal communications consulting firm focused on helping large organizations adapt and succeed in times of change. Building on more than two decades of experience in corporate communications and journalism, she leads ROI's work with Fortune 500 companies, helping them develop and manage effective internal communication projects that deliver clear business results.

Since its launch in 2001, ROI Communication has worked with a broad array of major clients, including Hewlett- Packard, Sun Microsystems, Adobe Systems, PG&E, Caterpillar, Cisco Systems, Gap Inc., The Home Depot, Chevron, Symantec and Applied Biosystems. ROI Communications has been recognized with multiple awards from the American Society of Professional Communicators and the International Association of Business Communicators (IABC) for its best practices in change communication.

Prior to founding ROI Communication, Barbara was the Director of Employee and Electronic Communications at Quantum Corporation and Director of Interactive Communications at Simply Interactive, Inc.

Before her career in corporate communications, Barbara worked as a London-based television producer for ABC News, where she covered the revolutions in Eastern Europe and the 1991 Gulf War. Earlier, she covered international business and produced national radio programs for ABC. She holds a B.A. in Journalism and Communications from Humboldt State University.

 
Barbara Fagan-Smith

 

Sold juggling balls in Spain. Expert at juggling balls and business.